Job Details:
Real Estate General Manager - Multifamily assets - $140-180k - Cleveland, OH - Remote
Our client, a rapidly growing real estate investment and management firm with a diverse portfolio of multifamily assets across the country, is seeking a General Manager to join their team.
The General Manager is a pivotal leadership role within this organization and will be responsible for the overall operational, financial, and strategic performance of a portfolio of multifamily properties. This individual will oversee all aspects of property management, including leasing, resident relations, maintenance, budgeting, marketing, and team leadership, with a strong focus on maximizing occupancy, revenue, and resident satisfaction. The successful candidate will possess extensive, hands-on experience within the multifamily real estate industry.
Key Responsibilities:
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Financial Performance & Budgeting:
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Develop, implement, and manage annual operating budgets for assigned properties, ensuring adherence to financial goals and expense control.
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Monitor financial performance regularly, analyze variances, and implement corrective actions as needed.
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Drive revenue growth through effective leasing strategies, rent optimization, and ancillary income opportunities.
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Approve expenditures within established guidelines and ensure proper invoice processing.
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Prepare and present comprehensive financial reports to senior management.
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Property Operations & Management:
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Oversee all day-to-day property operations, ensuring high standards of cleanliness, safety, and curb appeal.
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Develop and implement effective preventative maintenance programs to preserve asset value.
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Manage capital improvement projects, from planning and budgeting to execution and quality control.
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Ensure compliance with all local, state, and federal laws and regulations
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Implement and enforce company policies and procedures across all properties.
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Leasing & Marketing:
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Develop and execute strategic marketing and leasing plans to achieve occupancy targets.
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Monitor market trends, competitive pricing, and adjust strategies accordingly.
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Oversee resident move-in/move-out processes and ensure timely unit turns.
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Implement effective resident retention programs.
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Team Leadership & Development:
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Recruit, hire, and train high-performing property management teams, including Property Managers, Leasing Agents, and Maintenance Supervisors.
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Provide ongoing coaching, mentoring, and performance management to foster a positive and productive work environment.
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Conduct regular team meetings to communicate goals, address challenges, and recognize achievements.
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Foster a culture of exceptional customer service among all property staff.
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Resident Relations:
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Ensure a superior resident experience through proactive communication, responsiveness, and conflict resolution.
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Address resident concerns and complaints promptly and effectively.
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Implement strategies to enhance resident satisfaction and community engagement.
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Risk Management:
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Identify and mitigate potential risks related to property operations, safety, and compliance.
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Oversee emergency preparedness and response plans.
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Ensure proper insurance coverage for all properties.
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Qualifications:
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Minimum of 7-10 years of progressive leadership experience in multifamily real estate property management is required.
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Proven track record of successfully managing a portfolio of multifamily properties, including market-rate, luxury and distressed assets.
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Demonstrated expertise in all facets of multifamily operations, including budgeting, financial reporting, leasing, marketing, maintenance, and resident relations.
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Strong financial acumen with the ability to analyze financial statements, create budgets, and identify opportunities for revenue enhancement and cost savings.
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In-depth knowledge of landlord-tenant laws and other relevant industry compliance requirements.
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Exceptional leadership, communication, and interpersonal skills with the ability to motivate and develop high-performing teams.
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Proficiency in property management software (e.g., Yardi, RealPage, AppFolio, MRI) and Microsoft Office Suite (Excel, Word, Outlook).
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Strong problem-solving abilities and a proactive, results-oriented approach.
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Bachelor's degree in Business Administration, Real Estate, or a related field preferred. Relevant industry certifications (e.g., CPM, CAPS) are a plus.
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Ability to travel locally between properties as needed.
To apply, please send your resume and references to durban@libertyjobs.com
I look forward to connecting with you!
Dan Urban
Liberty Personnel Services, Inc.
1001 Conshohocken State Rd, Ste 2-410
West Conshohocken, PA 19428
Direct Line: 484.567.2093
durban@libertyjobs.com
For additional opportunities, please visit www.libertyjobs.com.
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