Collections Specialist

Job Description:

The law firm collections specialist is responsible for managing and collecting outstanding balances on behalf of the law firm.

• Reviewing and monitoring outstanding balances on client accounts
• Contacting clients via phone and/or email to request payment
• Negotiating payment arrangements with clients who are experiencing financial hardship
• Providing guidance to attorneys on the best course of action for collecting outstanding balances
• Preparing and sending collection letters and/or legal notices
• Maintaining accurate records of all collection activities in the firm's billing system
• Collaborating with other members of the billing department to resolve any issues that arise related to collections
• Staying up-to-date on collection laws and regulations to ensure compliance with local and federal requirements
• Performing other duties as assigned by the billing manager or firm leadership.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work well under pressure. Ideal candidate will also have experience in collections or accounts receivable, and a working knowledge of billing systems and collection tools.