Job Details:
Sales / Account Manager (Provider Data Quality Service)
Fast growing technology company that delivers accurate provider directory data to ensure health plans, health systems, provider groups, and doctors are regulation-compliant and can provide patients with care they’re looking for.
The Account Manager will have responsibility for management of designated client relationships within an assigned book of business with clear goals on retention, identification of upsell opportunities, and maximizing existing service lines. Will work with Account Executive and Senior Account Managers to deliver best-in-class service and provide proactive solutions in order to maintain positive client relationships.
Key responsibilities:
Participate as a team member in the implementation of assigned client accounts from kick off to post production including but not limited to tracking implementation and managing administrative aspects of implementation
Work closely with Implementation Team on customizations on Provider Data Quality Service and other products.
Work closely with Finance on assigned client accounts on billing matters.
Manage assigned client accounts to ensuring ongoing client satisfaction and partnership.
Analyze and report on performance results to determine and confirm trends, opportunities, competitive landscape, etc.
Conduct stewardship meetings with clients to present performance and overall partnership value.
Address any client needs/customizations relating to products and services.
Identify upsell/cross sell opportunities through new products & services to assigned client accounts.
Participate in sales and marketing meetings on an as needed basis
Professional experience:
Experience in healthcare industry with specific knowledge of health provider data.
Dynamic interpersonal skills that will enable developing strong rapport with clients
Ability to clearly communicate to clients and internal stakeholders
Sense of urgency, ability to multi-task
This is a full time opportunity, with a company poised for explosive growth!
I look forward to working with you!
Boyd Kelly
www.libertyjobs.com
484 567 2099
bk@libertyjobs.com
http://www.libertyjobs.com/boyd/jobs
http://www.linkedin.com/in/boydakelly
Provider Data Quality Service