Job Details:
HVAC Technical Service Manager
- Lead, motivate and optimize the service team to provide customer experience
- Execute established business plans to meet and exceed revenue goals
- Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
- Work closely and effectively with all departments and Department Managers
- Maintain customer satisfaction by investigating concerns, implementing corrective action and following up with customers and assigned staff
- Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
- 5+ years of HVAC industry experience
- Strong interpersonal communication skills
- Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
- Demonstrated proficiency with tasking and time management
- Ability to self-start and motivate a team toward a common goal
Rob McCabe / Liberty Personnel Services / 484-238-1965 / www.libertyjobs.com
Please send resume to rob@libertyjobs.com